Four steps, no mystery.
The same run every time, so you always know what is happening and what comes next.
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Conversation
What the business does, who it needs to reach, and what a good enquiry looks like.
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Design
Structure and wording first, then the visual design across phone and desktop.
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Build
Hand-built pages, tested on real devices, with forms and tracking wired up.
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Launch
Domain, hosting and handover, plus a short walkthrough of how to update it.
Next step
Tell me what the business needs.
A short message is enough to start. You will get a straight answer on scope, price and timing.